The Theater at MSG

Frequently Asked Questions

Where is the theater at Madison Square Garden?

The Theater at Madison Square Garden is located at 4 Pennsylvania Plaza, New York, NY 10001, right beneath the legendary Madison Square Garden complex in Midtown Manhattan. This intimate venue is situated on the corner of 7th Avenue and 32nd Street, offering easy access from Penn Station and various subway lines. Its central location in Manhattan makes it a premier destination for concerts, comedy shows, family events, and more. When visiting The Theater at MSG, guests enter through the same main entrance as Madison Square Garden, then follow signage directing them downstairs to the theater space. Its proximity to popular hotels, restaurants, and transportation hubs makes it a top choice for both locals and tourists seeking memorable live entertainment in New York City.

How do you get into the theater at MSG?

To get into The Theater at MSG, guests should enter through the main Madison Square Garden entrance at 7th Avenue and 32nd Street. Once inside, clear signage and helpful staff will direct you to the escalators or elevators leading down to The Theater, which is located beneath the main arena. Guests should have their tickets ready for security and ticket scanning upon entry. Madison Square Garden enforces a strict bag policy and metal detectors are used for safety, so it's best to travel light and arrive early to allow time for security checks. Accessible entrances and assistance are available for guests who require them. Following these steps ensures a smooth and efficient entry experience at The Theater at MSG.

Is the theater at MSG accessible seating?

Yes, The Theater at MSG offers accessible seating to accommodate guests with disabilities. The venue is fully compliant with ADA (Americans with Disabilities Act) standards, providing a variety of accessible seating options throughout the theater. These areas are designed for guests using wheelchairs and those with limited mobility, and companions can be seated alongside. Accessible restrooms and elevators are also available to ensure a comfortable experience. When purchasing tickets, guests should select the “accessible seating” option or contact the MSG Accessibility Services team for personalized assistance. Staff members are trained to offer guidance and support from arrival through the duration of the event, making The Theater at MSG an inclusive and welcoming venue for all attendees.

Is there food at the theatre at MSG?

Yes, there is food available at The Theater at MSG. The venue features a variety of concession stands offering classic theater snacks such as popcorn, pretzels, candy, and nachos, as well as heartier fare like hot dogs, sandwiches, and pizza. Beverage options include soft drinks, bottled water, and alcoholic beverages for guests of legal drinking age. The food and beverage options are designed to cater to a range of tastes and dietary preferences. Concessions are conveniently located throughout the theater concourse, allowing guests to grab a bite or drink before or during the show. For the best experience, consider arriving early to beat the lines and enjoy your refreshments before your event begins.

Can you buy tickets at the MSG box office?

Yes, you can buy tickets at the Madison Square Garden box office, including for events at The Theater at MSG. The box office is located at 4 Pennsylvania Plaza, on the Seventh Avenue side of the venue, between 31st and 33rd Streets. It operates during regular business hours and remains open during events for ticket purchases and will call pick-up. Buying tickets in person can be a good option for those who prefer face-to-face transactions or want to avoid online service fees. However, due to high demand for many events, it's recommended to purchase tickets in advance via authorized sellers like Gigfomo or the official MSG website to secure your preferred seats and avoid potential sellouts.