Heritage Bank Center

Frequently Asked Questions

Can you bring a purse into the Heritage Bank arena?

Yes, you can bring a purse into Heritage Bank Center, but there are specific bag policies you must follow. The arena enforces a clear bag policy to ensure safety and quick entry for all guests. Purses, backpacks, and bags larger than 12” x 12” x 6” are not permitted. Clear bags that do not exceed these dimensions, as well as small clutch purses (no larger than 4.5” x 6.5”), are allowed. All bags are subject to search upon entry, so plan accordingly and check the venue's official guidelines before attending your event. Following these rules will help you avoid delays and ensure a smooth entrance into the Heritage Bank Center in Cincinnati.

Where to park for Heritage Bank Center in Cincinnati?

Parking for Heritage Bank Center in Cincinnati is convenient, with multiple options nearby to accommodate event attendees. The most popular choice is the East Garage, located directly adjacent to the venue, offering covered parking and easy access to the arena. Additional parking is available at the Central Riverfront Garage, the Great American Ball Park lots, and various surface lots within walking distance. Event rates may apply, and it's recommended to arrive early, especially during sold-out events, to secure a spot. Some lots accept credit cards and offer pre-paid parking online for added convenience. Check the Heritage Bank Center website for parking maps and up-to-date information before your visit.

What did Heritage Bank arena used to be called?

Heritage Bank Center in Cincinnati was formerly known as U.S. Bank Arena. Prior to that, it was called Riverfront Coliseum when it first opened in 1975. Over the decades, the venue has undergone several name changes due to sponsorship agreements. The transition from U.S. Bank Arena to Heritage Bank Center occurred in 2019, reflecting a new partnership with Heritage Bank. Despite the name changes, the arena remains a premier location for concerts, sporting events, and entertainment in downtown Cincinnati, continuing its legacy as a central hub for live events in the region.

What is loge seating at Heritage Bank Center, Cincinnati?

Loge seating at Heritage Bank Center in Cincinnati offers a premium experience for guests seeking both comfort and excellent views. Located above the lower bowl and below the upper-level seats, loge sections provide cushioned, theater-style seating with extra legroom and a more exclusive atmosphere. These seats are typically elevated, offering an excellent vantage point to enjoy concerts, hockey games, or other arena events. Loge ticket holders often benefit from amenities such as in-seat food and beverage service, private entrances, and access to upscale lounges. This seating option is ideal for fans who want to enjoy events in style with enhanced comfort and convenience.

Where is the best place to sit at the Heritage Bank Center?

The best place to sit at Heritage Bank Center depends on your event preferences, but many guests recommend the lower bowl and center sections for the optimal experience. For concerts, seats in Sections 104–106 or 116–118 offer a direct and unobstructed view of the stage. For hockey and sporting events, center-ice seats in Sections 105–106 or 117–118 provide excellent sightlines. Loge seating is also highly rated for those seeking comfort and a slightly elevated perspective. Ultimately, the best seats balance proximity to the action, budget, and personal preferences for amenities or exclusivity, ensuring a memorable experience at Heritage Bank Center in Cincinnati.