Franklin Music Hall

Frequently Asked Questions

What did Franklin Music Hall used to be called?

Franklin Music Hall was formerly known as the Electric Factory, one of Philadelphia's most iconic live music venues. The name change occurred in 2018 after new ownership took over and was unable to retain the original "Electric Factory" branding. Despite the new name, Franklin Music Hall continues the legacy of hosting top-tier concerts, events, and performances, drawing music fans from across the region. The venue is well-known for its rich musical history, having welcomed legendary acts across various genres since its inception. When searching for tickets or event information, remember that "Franklin Music Hall" is the current and official name for this historic Philadelphia venue.

Does the Franklin Music Hall have seating?

Franklin Music Hall primarily operates as a general admission venue, which means most concerts and events are standing-room only with no traditional fixed seating. However, for certain shows or special events, limited seating may be available, such as balcony or VIP sections. It's important to check the specific event details when purchasing tickets, as seating arrangements can vary depending on the artist or production. The open floor plan provides excellent sightlines and a dynamic concert experience for fans. If you require accessible seating or have special needs, Franklin Music Hall does provide accommodations—contact the venue directly for assistance.

How many people does the Franklin Music Hall hold?

Franklin Music Hall has a maximum capacity of approximately 2,500 people. This makes it one of Philadelphia's premier mid-sized concert venues, ideal for both up-and-coming artists and major touring acts. The sizable capacity allows for an energetic, immersive crowd experience while still maintaining an intimate atmosphere compared to larger arenas. Whether you're catching a sold-out show or a smaller event, Franklin Music Hall's versatile space ensures every guest enjoys fantastic sound and views. When buying tickets, it's recommended to act quickly for popular events, as the venue's capacity can result in rapid sell-outs for high-demand performances.

Can you bring water to Franklin Music Hall?

Outside food and beverages, including water bottles, are not permitted inside Franklin Music Hall. This policy is in place for safety and security reasons, as well as to comply with venue regulations. However, once inside, guests can purchase bottled water and other drinks from the venue's concession stands and bars. If you have a medical condition that requires you to bring water or special items, it's best to contact Franklin Music Hall in advance to discuss accommodations. To ensure a smooth entry, review the venue's latest bag and item policies before attending your event.