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Frequently Asked Questions

What did Brookshire Grocery Arena used to be called?

Brookshire Grocery Arena in Bossier City, LA was formerly known as the CenturyLink Center. Opened in 2000, the venue operated under the CenturyLink Center name until 2021, when it was renamed following a new partnership with Brookshire Grocery Company. The arena is a premier event space in the Shreveport-Bossier City area, hosting concerts, sporting events, and family shows. The rebranding reflects Brookshire Grocery's commitment to supporting the local community and enhancing the entertainment experience for residents and visitors alike. Regardless of its name, the arena continues to be a top destination for major events in northwest Louisiana.

What is the bag policy at Brookshire Grocery Arena?

The bag policy at Brookshire Grocery Arena is designed to ensure the safety and security of all guests. Only clear bags that do not exceed 12” x 6” x 12” are permitted. Small clutch purses, approximately the size of a hand (no larger than 6.5” x 4.5”), are allowed even if not clear. All bags are subject to search upon entry. Backpacks, large purses, and bags that do not meet the size or transparency requirements will not be permitted. Guests are encouraged to check the arena's official website for the latest updates and specific event guidelines before attending to help ensure a smooth entry process.

Where are concerts held in Shreveport?

Concerts in Shreveport are primarily held at several major venues, with Brookshire Grocery Arena in Bossier City being the most prominent. This state-of-the-art arena attracts top national touring acts and offers seating for over 14,000 fans, making it the largest concert venue in the region. Other popular locations for live music and concerts in Shreveport include the Shreveport Municipal Auditorium, known for its historic charm and intimate setting, and the Riverdome at Horseshoe Casino. These venues host a diverse range of events, from major headliners and festivals to local music showcases, making Shreveport a vibrant destination for live entertainment.

Who is the general manager of Brookshire Grocery Arena?

The general manager of Brookshire Grocery Arena is Rebecca Bonnevier. With extensive experience in venue management, Rebecca Bonnevier leads the team in delivering outstanding guest experiences for concerts, sports events, and special occasions at the arena. Her leadership ensures smooth operations, top-tier customer service, and the successful execution of high-profile events throughout the year. Under her guidance, Brookshire Grocery Arena continues to enhance its reputation as the leading entertainment venue in the Shreveport-Bossier City area, attracting renowned performers and large audiences from across Louisiana and beyond.

What is the phone number for Ticketmaster Bossier City?

The phone number for Ticketmaster in Bossier City, specifically for events at Brookshire Grocery Arena, is 1-800-653-8000. This toll-free Ticketmaster customer service line can assist with ticket purchases, event information, order status, and other ticketing needs for concerts and events at the arena. For the most accurate and up-to-date information, guests are encouraged to visit the official Ticketmaster website or the Brookshire Grocery Arena's box office page. Always ensure you purchase tickets through authorized sources to avoid scams or invalid tickets.